These days when so many orders for new boots are placed via on-line ordering systems, it is expected that vendors will send an email to acknowledge placement of the order, provide order details, and information on when to expect delivery. That is common.
What is woefully inconsistent is how vendors communicate with purchasers after-the-sale, especially to confirm delivery.
There are some excellent vendors who communicate very well, and some really bad ones with whom I have experience. Learn more…